Privacy Policy
Last updated: 2025
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, schedule consultations, or contact us. This may include your name, email address, phone number, address, project details, and preferences.
2. How We Use Your Information
We use the information we collect to provide our services, communicate with you, process payments, improve our services, and comply with legal obligations. We may also use your information to send you updates about our services.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with service providers who assist us in operating our business.
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data, subject to certain exceptions.
6. Your Rights
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your information. Contact us to exercise these rights.
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our App. You can control cookie settings through your device settings, though disabling cookies may limit some features.
8. Third-Party Services
Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete it.
10. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 help@osera.in
Data Collection Summary
- Personal Information: Name, email, phone, address
- Project Information: Design preferences, room details, budget
- Usage Data: App interactions, preferences, feedback
- Payment Information: Processed securely through payment providers